Customer One of the world’s largest casual dining companies with approximately 100,000 employees and close to 1,500 restaurants throughout 48 states, Puerto Rico, Guam and 20 countries, Bloomin’ Brands restaurants include Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill and Fleming’s Prime Steakhouse & Wine Bar. Challenges Until 2009, Bloomin’ Brands used locally driven solutions for facilities management. Facilities repair and maintenance was the purview of each manager resulting in several challenges, particularly given its corporate culture: Bloomin’ Brands Drives Enterprise-Wide Facilities Management Excellence Across 1,200+ Locations Case Study: International Restaurant Chain For more information visit www.servicechannel.info or call (800) 508-6695 Highlights FL

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