Case Study

Black Box organizes and extends product information with inRiver

Black Box organizes and extends product information with inRiver

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Black Box is a leading technology solution provider dedicated to helping customers build, manage, optimize, and secure their IT infrastructure. Black Box delivers high- value products and services through its global presence with 4,000 team members in 200 offices serving 150 countries. Challenge Black Box could not quickly, efficiently, and accurately deliver product content to internal and external customers/channels in a sustainable way. They needed to manage taxonomy by integrating with legacy systems and this was becoming increasingly cumbersome. They had more than 40,000 SKUs that needed to be managed easily and duplicate or redundant work had to be eliminated. Solution Black Box selected inRiver to easily incorporate product information from 40,000 SKUs and integrate this pro

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