BJC HealthCare is one of the largest nonprofit health care organizations in the United States. With net revenues of $4.3 billion, BJC serves the health care needs of urban, suburban and rural communities in the St. Louis area and includes 15 hospitals. Waystar partnered with BJC HealthCare in 2010 to deploy Waystar Agency Manager, creating a virtual centralized billing office (CBO) in advance of system consolidation. The solution not only helped them to create consistent policies and procedures across their health system, but it also helped them drive a total annual collection improvement of nearly $18 million. Waystar worked with BJC HealthCare, a health system operating 10 separate business offices and converting their three legacy patient account systems to Soarian, to levera

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