Better Services and Increased Efficiency Realized Through Program Transformation
Better Services and Increased Efficiency Realized Through Program Transformation
3 PagesEnabling Process Excellence. ™ CASE STUDY 1 “The key to making improvements and savings with large organisations like Birmingham City Council is understanding what is happening right across the business and how processes are interrelated.” -Nick Denington CHAMPS2 Method, Learning & Assurance Manager, at Service Birmingham’s Centre of Excellence for Business Transformation iGrafx works with Service Birmingham to help transform B
