Case Study
Better Service for More Customers
Braun / OralB - Better Service for More Customers 01 getsatisfaction.com | 877-339-3997 THE NEED FOR CONVERSATION With a strong reputation for technology innovation, the Braun & Oral B brands have built a passionate following, so it was natural for the P&G Consumer Relations team to establish the same reputation for their customer care strategy. Through community, they sought to reach more customers faster, and in a more cost effect