Case Study
Award-Winning Self-service That Scales
01 Koodo - Award-Winning Self-service That Scales getsatisfaction.com | 877-339-3997 THE NEED FOR CONVERSATION Koodo Mobile launched six years ago with the intention of disrupting the telecom market with their ridiculously low prices and simple, straight-forward business model. They knew that in order to do this they had to keep costs low in what can be one of the most expensive functions of any business — support. One of the benef