That’s a simple objective to state, but more complicated to achieve. At Peachtree, optimal patient scheduling means reconciling pa- tients’ availability and their need for speedy access with individual providers’ specialties and preferences. Peachtree’s journey to improving patient access was catalyzed by a leadership team that made access a strategic priority and by finding the right platform to match patients and providers. Appointment schedulers meet a complex challenge Peachtree Orthopedics is a thriving practice. The group’s 33 physi- cians and 20 physician assistants see more than 130,000 patients each year at eight locations in greater the Atlanta region. Before Peachtree implemented DASH and DASHself, the practice did sched- uling in-house, and then through an outside vend

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