“Our top priority with scheduling is to get patients in with the right doctor at the right location as quickly as possible,” says Kevin Deter, Chief Operating Officer at Peachtree Orthopedics in Atlanta That’s a simple objective to state, but more complicated to achieve. At Peachtree, optimal patient scheduling means reconciling patients’ availability and their need for speedy access with individual providers’ specialties and preferences. Peachtree’s journey to improving patient access was catalyzed by a leadership team that made access a strategic priority and by finding the right platform to match patients and providers. Appointment schedulers meet a complex challenge Peachtree Orthopedics is a thriving practice.

Join for free to read