FOR LANKENAU MEDICAL CENTER: BETTER SATISFACTION SCORES START IN THE CAFÉ A case study Chicken Bibimbap 2 A CULTURE OF CONTINUOUS INNOVATION RESULTS IN CONTINUOUS GROWTH. At Lankenau Medical Center, part of Main Line Health, Aramark leverages actionable enterprise-wide insights through Your Voice Counts (our voice of the consumer tool), national dining trends, and industry-level insights from our national nursing survey to innovate the healthcare dining experience. THE RESULT: Improved customer satisfaction, improved revenue, and a lift in nursing scores.3 DELIVERING A BETTER DINING EXPERIENCE Through a recent study using a consumer panel of Your Voice Counts participants, the insights team at Aramark identified two key consumer insights that are reshaping our approach t

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