Case Study
Better Information Access Improves Customer Service Fletcher Jones Mercedes-Benz
Better Information Access Improves Customer Service The largest Mercedes-Benz dealer in the USA, FletcherJones Mercedes-Benz (FJMB), is using DocuWare to store car sales documentation and repair orders. Improved access to information allows FJMB to provide superior customer service and simplify internal document management practices, all while reducing costs by over $40,000 annually. Fletcher Jones Mercedes-Benz Case Study Located in Newport Beac