Fletcher Jones Motorcars, the largest Mercedes-Benz dealership in the U.S., implemented DocuWare to digitize sales documentation and repair orders, significantly improving efficiency and customer service. The system allowed fast access to information, reducing the need for physical storage and saving over $40,000 annually. Employees now have instant online access to documents, enhancing productivity and job satisfaction. The digitization also improved customer service by providing quick retrieval of repair histories and other details, fostering better collaboration and higher profitability for the dealership.

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