Case Study: Benchmarking Outsourced Payroll Services Providers Brief: Our client, a global multinational with operations in China and HK, wanted to understand the vendor options for payroll service providers who could serve clients in both markets. An identification of the key players, their relative scale, customer base and market segmentation provided a market overview, while in- depth profiles on specific vendors allowed our client to assess the best fit for their business. Emerging Strategy’s Solution: Emerging Strategy’s consultants conducted extensive primary and secondary research to identify the key players against a predetermined set of criteria, including size and number of clients, geographic focus, and various core and add- on services offered. Interviews with current and past

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