CASE STUDY – MALWAREBYTES ENDPOINT PROTECTION Challenges For more than 30 years, Miken Technologies has been providing customers with an award-winning portfolio of information technology products and services. When it comes to securing users’ machines, however, the company’s previous solution, Symantec, wasn’t providing adequate protection. Jarod Smothers, Technical Consultant at Miken, estimates that 90 percent of their helpdesk calls were related to malware that Symantec was allowing to infect the endpoint. “We were regularly fielding a high volume of customer issues about malware getting on endpoints, and it was consuming a lot of our time to clean up the infected machines,” said Smothers. ? Inadequate protection against spyware, malware, and other endpoint threats. ? Time-c

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