Case Study

Belron Automates and Optimizes Scheduling to Keep a Strong Focus on Superior Customer Service

Belron Automates and Optimizes Scheduling to Keep a Strong Focus on Superior Customer Service

Pages 3 Pages

The Company As the world leader in vehicle glass repair and replacement, Belron serves 11 million customers annually with 25,000 employees operating in 34 countries. In the United Kingdom, Belron operates under the brand name Autoglass, the UK market leader. In the UK, Belron services more than 1.5 million motorists each year, operating out of 108 branches with approximately 1,300 mobile glass technicians. The Challenge Belron works with m

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