In 2016, Belmont Village, a senior living organization with approximately 3700 employees across 30+ communities, came to OnShift looking to improve visibility into staffing in order to better support their complex staffing needs, and reduce excess overtime. Additionally, Belmont Village wanted a software platform that would help them increase employee engagement and reduce turnover—a key initiative for supporting the reputation of the Belmont brand and the quality of service they provide their residents. With OnShift’s software platform in place, Belmont Village has experienced steady improvements in overall staff satisfaction and engagement plus control and visibility of labor costs.

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