Case Study

Bell Food Group adds automation to its new recipe for growth

Bell Food Group adds automation to its new recipe for growth

Pages 4 Pages

Bell Food Group, a leading food manufacturer in Europe, achieved significant improvements in IT service management by adopting ServiceNow. The company, with 12,000 employees across 15 countries, reduced requests by 33%, resolved incidents 14% faster, and standardized ITIL processes across 64 sites. This shift from a complex, outdated system to ServiceNow laid a strong foundation for future growth and efficiency.

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