Belgian Government ICT Shared Services Switched from CA Service Desk Manager to 4me for Improved SLA Tracking and Increased Collaboration.
Belgian Government ICT Shared Services Switched from CA Service Desk Manager to 4me for Improved SLA Tracking and Increased Collaboration.
3 Pages4me.com TM KINGDOM OF BELGIUM ICT Shared ServicesShared ICT Services for Belgium’s Government Agencies ICT Shared Services provides information and communication technology services to nearly 35 of Belgium’s federal government agencies and public services. The organization offers more than 50 different ICT services including Mail and SharePoint, federal government website hosting, SAP platform hosting and e-premier (a workflow application for the Council of Ministers). The customers of ICT Shared Services include the Chancellery of the Prime Minister, Fedict, Personnel & Organization, and Budget & Control, but also very large organizations like the Belgian Police Forces. Relying on a shared services organization provides these organizations improved economies of scale. Open Cult
