Case Study
Smooth Migration for Belgian ICT Shared Service Organization
EXECUTIVE SUMMARY Challenge Smals is a Belgian ICT shared service organization specializing in infrastructure and applications for public institutions in social security and healthcare. It hosts more than 300 custom-built applications, including DmfA, the quarterly multifunctional declaration of labor and wages for 270,000 employers and 3.5 million workers, and the eHealth platform facilitating secure electronic exchange of medical data for