Case Study

Beacon OHSS: A New Approach to Customer Service

Beacon OHSS: A New Approach to Customer Service

Pages 7 Pages

Beacon OHSS: A New Approach to Customer Service Despite the rising number of visitors, Beacon Occupational Health & Safety Services (OHSS) still aims to provide the same level of rockstar customer service that’s been the cornerstone of their operation. To make sure that their customers encounter no service roadblocks, Beacon OHSS trusts Qminder to manage the visitors in a way that is smooth, fast, and personal. Meet the Beacon OHSS Team Who: Beacon OHSS Locations: 5 Employees: 200+ Daily visitors: 120+Average wait time: <5 mins The Beacon Team likes to keep everything organized As the name suggests, Beacon Occupational Health & Safety Services, Inc. is a company that takes the matter of occupational health seriously. Founded in 1999, Beacon OHSS offers health-checking services as well as v

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