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BCD Travel Mexico

BCD Travel Mexico

Interactive Intelligence
Pages 2 Pages

Case Study Summary Cliente: BCD Travel Sede Central: Ciudad de México Industria: Turismo Corporativo Número de usuarios: ? Agentes: 200 a nivel nacional Desafío: Implementación de un nuevo sistema con tecnología actual capaz de atender a un número cada vez más creciente de clientes corporativos Solution(s) Deployed: ? Customer Interaction Center ™ (CIC) ? Sistema ACD Beneficios: ? Completa satisfacción de los clientes

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