Case Study

BBC Worldwide

BBC Worldwide

Pages 2 Pages

BBC Worldwide streamlines its customers’ contact experience using ContactCentre 59R The Challenge The services offered by BBC Worldwide, the commercial arm and a wholly owned subsidiary of the British Broadcasting Corporation (BBC), have increased dramatically in the last few years and continue to grow. In the past five years the company has invested over £1bn in the UK’s creative sector, making it a major supporter for this increasingly i

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