Bac Guatemala CASE STUDY v.e.0221 BAC GUATEMALA CASE STUDY - BAC Credomatic is present in six countries: Panama, Costa Rica, Nicaragua, Honduras, El Salvador and Guatemala. With a wide geographic presence, the group has also been able to increase its client base. It currently serves more than 2.2 million people and more than 100,000 companies. In Guatemala it occupies the first place in profits. Banking Guatemala Improving the banking customer experience through queue management ww w.ac f t e chnolo g i e s . c o m • CUSTOMER • INDUSTRY • LOCATION • SOLUTIONTHE SOLUTION In ten days, ACF Technologies was able to install a fully functional Q-Flow solution in the BAC Credomatic technology area. They used this controlled test environment to: By May 2017, they were t

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