Case Study

B2 Living

B2 Living

Pages 2 Pages

B3 Living is a not-for-profit housing association managing over 4,200 properties. Central to B3 Living values is listening to residents and then providing services to meet their needs. Reducing failure demand and ensuring all services deliver value for money are equally important The Challenge Following a survey with their residents, B3 Living found that 67% of tenants wanted self-service automation services. Working closely with Netcall

Join for free to read