B&M Retail, a rapidly growing UK retail chain with over 600 stores and 28,000 employees, digitized its onboarding process using DocuWare to handle its HR needs during rapid expansion. The move replaced manual, paper-based workflows with automated digital processes, reducing new hire onboarding times from weeks to just a few hours. Documents are now filled out and signed on tablets, instantly archived, and made available to HR, enabling seamless hiring even during peak periods. The solution ensures compliance with legal requirements, enhances transparency, and supports scalable operations, with plans to extend digital workflows to other departments.

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