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Case Study

B&H Photo

B&H Photo

TransUnion
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B&H Photo, a top global internet retailer committed to mom-and-pop customer service, verifies suspicious orders instead of canceling them to ensure smooth experiences for legitimate buyers—yet this drew worldwide reshipping scams evading in-house detection. Partnering with TransUnion's TruValidate and ACI Worldwide, B&H maintained elegant service while deploying TruValidate's customer-centric technology. TransUnion's software neutralized scams by providing precise fraud insights, preserving seamless ordering, and upholding service excellence without disruptions.

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