Case Study
Automating Medicare Communications to Drive Compliance and Auditability
CASE STUDY Providing Insight and Governance to Guarantee Accuracy and Reduce Compliance Risk Automating Medicare Communications to Drive Compliance and AuditabilityReducing Error in Regulated Communications Preparing highly regulated member and marketing materials, such as ANOCs, EOCs, SBCs, EOBs, and member correspondence are time- consuming, labor-intensive and prone to compliance risk. The short time-frame to properly execute puts health plans at risk of not meeting requirements correctly or on-time and that risk comes with a hefty price tag. The cost of non-compliance can be millions of dollars in financial penalties and market restrictions. Health payers must rethink how they execute these updates to achieve compliance and goodwill. Company Profile This Blue Cross Blue Shie