Case Study

Automating Ecommerce Fulfillment to Support Explosive Growth

Automating Ecommerce Fulfillment to Support Explosive Growth

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Automating Ecommerce Fulfillment to Support Explosive Growth Online thrift store Goodfair implemented Descartes PeoplevoxTM ecommerce warehouse management system (WMS) to automate, streamline, and scale its order fulfillment processes to meet the escalating demand for its unique themed mystery bundles of secondhand clothing. By eliminating paper-based practices, the cloud-based WMS increased fulfillment by 700% and tightened inventory control while elevating the customer experience by reducing time to ship and ensuring order accuracy. “The productivity gains, coupled with powerful inventory reporting, enabled us to not only bring our massive backlog under control but also to keep pace with explosive growth. By replacing inefficient warehouse practices with automated pick-and

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