Plantronics headsets are state of the art and can be configured to work with avariety of devices and environments. Users need interactive assistance with setting the listening and speaking volumes of their headsets. Diamond Voice Messaging worked with Plantronics to create the Sound Test Machine, a toll-free number routing to an Interactive Voice Response Call Flowscript with step by step instructions for the caller and options to set the listening volume and speaking volume for their headset.

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