Case Study

Automated Complaint Management Drives Enterprise Customer Communication and Customer Satisfaction

Automated Complaint Management Drives Enterprise Customer Communication and Customer Satisfaction

Prepare to Succeed 1 of 3 www.pilgrimquality.com A leader in home personal health care products sold in America manufactures and distributes more than 250 types of these popular consumer goods, as well as products classified as medical devices. It employs more than 1,000 at its U.S.-based headquarters and sales production sites worldwide. At its headquarters, its Quality and Consumer Relations divisions manage issues that impact the compan

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