Case Study
Implementing an Automated Document Management System at Red Cross Flanders Blood Services
Prepare to Succeed 1 of 4 www.pilgrimquality.com Implementing an Automated Document Management System at Red Cross Flanders Blood Services CASE STUDY In Brief Customer Profile: The Red Cross Flanders Blood Services is responsible for delivering safe, reliable and cost-effective blood services to blood product customers, namely the hospitals in Flanders, Belgium. Situation: The company lacked document controls, resulting in no formal process