Case Study
Autodata Speeds Delivery of Vehicle Repair Information Improved data security, customer loyalty, innovation, revenue
Autodata Speeds Delivery of Vehicle Repair Information Improved data security, customer loyalty, innovation, revenue
Autodata Speeds Delivery of Vehicle Repair Information Improved data security, customer loyalty, innovation, revenue CHALLENGE Despite Autodata being a world leader in distribution of information for automotive service, maintenance, and repair, legacy systems were hindering its innovation and proactive development. A wide range of custom solutions were generating labor- intensive maintenance issues and distracting resources away from developing new enhancements. Onboarding new customers was also difficult. Developers had to grasp the proprietary mechanism used to access data and go through a complex learning program before they could adapt it for their needs. Likewise, to better support customers, internal teams needed a better solution for monitoring and sharing customer informat