Case Study

Australian Taxation Office: Enabling self-service through innovative digital revenue solutions

Australian Taxation Office: Enabling self-service through innovative digital revenue solutions

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Australian Taxation Office: Enabling self-service through innovative digital revenue solutions Executive Summary To meet the Australian Government’s ambitious digital service-delivery goals, the Australian Taxation Office (ATO) sought to build its digital capabilities and implement new revenue solutions designed around meeting taxpayer needs. Accenture enabled the ATO’s vision for change by developing an innovative series of digita

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