CUSTOMER STORY Industry: Education Location: 7 campuses across Australia: Adelaide, Ballarat, Brisbane, Canberra, Melbourne, North Sydney, and Strathfield Size: 35,000 students, 2,500 staff Australian Catholic University delivers consumer-grade staff and student services on the Now Platform Reduces platform licensing, custom solutions, and staff resource costs Knowledge base articles enable employee self- service Provides consistent experience for 9 directorates Leading Australia university serves thousands of students and staff across multiple campuses For staff at Australian Catholic University (ACU), delivering administration services to more than 35,000 students efficiently across seven campuses can be a difficult task. There is a wealth of institutional knowledge

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