Aurora Family Service Posted on July 29, 2013August 9, 2017 by Ronan Martin All Aboard: How one agency’s selection process prepared it for success Who: Aurora Family Service Services: Mental Health Year Founded: 1882 Location: Milwaukee, WI Annual Operating Budget: $6 million Using AWARDS Since: 2010 The Situation: Searching for one system to unite multiple programs In 2008, Aurora Family Service pulled together a team to search for a documentation system that could track its multiple family counseling and community service programs. To ensure a good fit for the entire agency, the team included members from the administrative, clinical, and IT departments as well as the agency’s Executive Director, Jane Pirsig. The team first considered using the EMR systems of its parent organization, Aur

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