Case Study
ATG HELPS CLIENT TO OVERCOME COMPLEX APPROVAL PROCESSES
ATG HELPS CLIENT TO OVERCOME COMPLEX APPROVAL PROCESSES ATG CASE STUDY INDUSTRY: CUSTOMER EXPERIENCE MANAGEMENT SERVICES: CX SOFTWARE, RESEARCH The client, a customer experience and market research company providing consumer data analysis in real time, was experiencing rapid growth. As the client grew, management of their legacy product catalog and quoting process became too difficult. The client needed a way to reduce their reliance on spreadsheets and emails and increase visibility and control of the quoting. ATG utilized Agile Project Management and Business Analysis tools and processes to understand and document the client’s requirements. atginfo.com ATG helps clients manage revenue and customers with innovative solutions. BUSINESS CHALLENGE SUMMARY SOLUTI