At the NACUSO Network Conference in November 2020, Zest surveyed credit union industry executives about credit, lending, and technology. Here's wha
At the NACUSO Network Conference in November 2020, Zest surveyed credit union industry executives about credit, lending, and technology. Here's wha
9 PagesA t the NA CUSO Net w ork Confer ence in No v ember 2020, Zest sur v e y ed cr edit union indust r y e x ecutiv es about cr edit, lending, and technology . Her e ' s what people ar e thinkingMy tech st ack is due for a? forklif t upgrade . 61% of CU e x ecs belie v e their curr ent under writing technology is either outdated or v er y outdated. 61% I can help m y cr edit union liv e up to its mission of ser ving members better b y: (rank ed, % as top answ er) Generating a faster under writing decision. (40%) Making mor e loans to underser v ed communities . (30%) Incr easing fairness in lending. (12%) No . 1 No . 2 No . 3 CUs ar e putting a priorit y on automating loan decisions . 67% 67% of CU e x ecs agr eed that their members w ould be . better ser v ed with mor e automati
