CASE STUDY Asset Factory from CDS. Putting you in control of your property assets CDS Case studies_Royal Mail_AW.indd 1 26/04/2018 14:02Due to the very complex nature of its property estate, Royal Mail holds a unique contractual relationship with its FM Supplier. This is a long-standing relationship which was focused on reducing costs to Royal Mail as well as delivering a better service to its customers. With a large complex estate and high volumes of reactive maintenance work, the challenge was to ensure that up-to-date information was presented as a dashboard to improve supplier performance. An additional challenge was to manage and respond to emerging risks before they impact on its mail operation. Data was a key strategic driver increasingly driving decision-

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