Design and implementation of a bespoke automated telephone service What we did Maintel worked with Armchair to design and implement a bespoke automated telephone service based on Callmedia technology to drive improved customer service and call turnaround. Case study: Telecommunications For more information on all of our services, visit maintel.co.uk, email info@maintel.co.uk or call +44 (0)344 871 1122. Armchair “ Quite simply, without Callmedia and Maintel we wouldn’t be able to offer the high quality service that we do, and would not have been able to seize the market leader position that we now hold. ” Connie Barrow, Operations Director, ArmchairFor more information on all of our services, visit

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