Case Study

Ardent Health Service – “Consistent, fast, and reliable support.”

Ardent Health Service – “Consistent, fast, and reliable support.”

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DATAVAIL DATABASE SERVICES CASE STUDY Ardent Health Service – “Consistent, fast, and reliable support.” Introduction This case study of Ardent Health Services is based on an August 2016 survey of Datavail Database Services customers by T echValidate, a 3rd- party research service. “At Ardent we only have 1 Oracle DBA to cover our small to medium database farm. By engaging Datavail we have increased our response time to issues, lowered burnout, and increased database availability.” “If you need extra Oracle DBA expertise, you need to look no further than Datavail.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wanted to address the following challenges when they hired Datavail: Provide better coverage of thei

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