DATAVAIL DATABASE SERVICES CASE STUDY Medium Enterprise Health Care Company – “24/7 support and improved performance” Introduction This case study of a medium enterprise health care company is based on a September 2018 survey of Datavail Database Services customers by T echValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. “Datavail has enabled 24/7 support for the Production database environment and has helped to engineer performance improvements.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wanted to address the following challenges when they hired Datavail: Focus on their business rather than technology Provide better coverage

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