Client Story APCO Enhances Communications to Provide Seamless Member Services APCO Employees Credit Union Client Profile Since 1953, APCO Employees Credit Union has made it a priority to provide excellent credit union solutions to Alabama Power Company employees. With a laser focus on its targeted member base, APCO has built strong relationships and provided personal attention to members for more than 60 years. With a goal of helping members do better financially, the credit union’s 20 branches are strategically located across Alabama so power company employees can conduct their business and contact the credit union with ease and convenience. Challenge Each of the credit union’s 20 branches had its own telephone system. Each system worked independently and didn’t have interconnec

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