www.sunrisesoftware.co.uk Case Study ANS Group invests in Sunrise’s Sostenuto ITSM for total customer management Successful IT cloud services company reaps efficiency gains and enhances customer service using ITIL® processes to manage support and administration for over 10,000 customer and prospect contactsANS Group ANS Group was founded in 1996 and has grown to become an award-winning cloud expert with offices in Manchester and London. The company has experienced 80% year on year growth since 2009. Instrumental in this growth has been the organisation’s investment in company- wide fully integrated Service Management systems from Sunrise Software. ANS Group specialises in providing managed compute, storage and network infrastructures, built on-premise or provided as a cl

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