www.sunrisesoftware.co.uk Case Study Newham Partnership Working gets top marks for ICT supporting education in over 90 schools with Sunrise’s Sostenuto ITSM software User engagement ensures improved service delivery and business management that supports key educational projects Newham Partnership Working (NPW) is a mutual organisation created to run and commission services to its school members and beyond. Formed in July 2012, NPW took over the running of four key services from the London Borough of Newham – Education ICT, Schools HR, Governor Services and School Support Services, held in high regard by Newham Schools. The Education ICT Team has over 17 years’ experience and provides advice and technical support for Schools, for curriculum and administration IT, network

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