Animal lives on the line In 2018, when Rachel Wallach and Carin Ferdowsian decided to open a veterinary clinic, they took a page from the mainstream medical market and launched their city’s first urgent-care clinic for pets. No appointments, no upselling and no hospital-sized bills. Six months later, they had a thriving business — and barely enough time to focus on the hundreds of dogs and cats (and the occasional chinchilla) who relied on them for help. We were so inundated As we were building the clinic, we realized there were so many laws and regulations we were not aware of, like waste management and keeping controlled substances. And we’re dealing with animals’ lives. These are people’s children. We were so inundated with so many things to do, but we didn’t want to be distr

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