Beyond Brick and Mortar In March 2020, all 30,000 employees for the state of Illinois were ordered to work from home in response to the spread of COVID-19. With this order, the state’s Department of Innovation and Technology (DoIT) faced an enormous challenge that it had to solve immediately. Not only did DoIT need to figure out a way to grant employees access to their workstations from their personal devices at home, but it also had to meet the state’s stringent compliance standards when granting access to critical state applications, systems and information. In the past, the state had used a variety of remote access solutions, including VPN, but these initiatives could only support up to 5,000 employees and could not scale to the level needed. The state needed a solution t

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