CHALLENGE Quality Care ER was seeking a more cost-effective staff scheduling system Quality Care ER is a stand-alone emergency room facility located in Northeastern Texas. Finding success with this model of delivering emergency care, the organization is adding a second location. Staffing effectively is pivotal to Quality Care ER’s high level of patient satisfaction, and the right staff scheduling automation is an important part of their growth and ongoing success. Going back to a manual system was not an option. Instead, the team was seeking a solution that had just as much or more functionality as their previous system, but at a better cost.

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