PTC.com Page 1 of 7 | Airbus Case Study Case Study Airbus Unit Leverages New Tools, Processes to Strengthen Market Leadership Position The globally renowned aerospace manufacturer created its Airbus Flight Hour Services division to deliver innovative maintenance solutions to customers. In the process, Airbus transformed its operations through new software and industry-leading business practices. At the beginning of this decade, the global aerospace and defense manufacturer Airbus began to hear something new from the airlines that purchased its planes: They wanted service contracts that guaranteed the availability of their airplanes and the spare parts that kept them in the sky. Thus began a transformation that would cascade through Airbus in the ensuing years, as the re

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