AIRASIA CUSTOMER STORY REDUCING PROCESSING COSTS BY 70% & STANDARDIZING PROCESSES AT GLOBAL SHARED SERVICES CENTER AirAsia Global Shared Services Sdn Bhd (AGSS), was set up to centralize its accounts payable (AP) processes. Managing the processing of over 180,000 annual invoices, AGSS serves nine subsidiaries in different countries and simplifies the global management of the company’s AP process. Thanks to Esker’s Accounts Payable automation solution, AirAsia was able to address multiple process inefficiencies, including: lengthy manual invoice processing, limited control and visibility, difficulties locating paper invoices stored at each entity, and lack of readily available information for tax purposes. MANUAL INVOICE PROCESSING ELIMINATED Using a generic email address, all in

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