veeva.com CUSTOMER STORY After launching Veeva Vault Submissions and Vault Submissions Archive in late 2017, Agios Pharmaceuticals realized several system benefits like better document tracking through authoring workflows, automated reporting capabilities, and improved lifecycle management. To further streamline regulatory operations and improve information gathering, they turned to Veeva’s value consulting team. Veeva value consulting helps companies maximize the value of their investment in Vault applications by characterizing and quantifying the impact of process improvements. With Agios, the value consulting team conducted a maturity assessment that considered eight core RIM capabilities: content management, submission planning and tracking, submission production, health aut

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