CUSTOMER STORY Amgen Transforms Regulatory Operations with Veeva Vault RIM Global RIM solution streamlines processes and information access In 2016, Amgen initiated a transformational, multi-year project to modernize its regulatory systems. With an expanding product portfolio and global presence, Amgen needed to adopt more efficient IT tools and processes to streamline submission planning, review, and tracking. Data and Documents in One Global Platform Amgen selected Veeva Vault RIM to bring together regulatory data and documents in a single, authoritative source of truth. The company phased multiple, global go-lives over the course of two years and incrementally added capabilities, users, data, and documents to their RIM solution. The Vault RIM Suite rollout concluded in la

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